Support

How can we help?

Making a purchase In-store with the Clearpay Card

When you're ready to pay, use your Apple Pay or Google Pay wallet and select the Clearpay Card to tap and pay!

Being asked for a PIN?

To set up a PIN for your Clearpay Card:

  • Click the In-Store tab at the bottom of the app

  • Click the 'How it works' button on top right hand corner

  • Click how to set or update your pin

  • Click on 'Set or update your PIN

How much can I spend?

If you’re an existing Clearpay shopper

Your outstanding payments may affect your ability to make another purchase

The number of purchases you currently have 'open' with us could affect your ability to make another purchase

Previous late payments—even those made before a late fee is charged—will reduce your spending limits on future purchases, both in store and online.

If you’re a new Clearpay shopper

We start new shoppers with a lower spending limit that typically increases over time with more purchases and good payment history.

You can learn more here

Contact us
Call us at (800) 969-1940Available daily, 8 AM-9:30 PM ET