Support

How can we help?

What happens if my ID verification is not successful? Can I skip and continue to shop?

No - you need to go through this process before you can shop

If your ID verification is not successful, you can submit your documents via this page to be manually verified by one of our staff members. 

 

Contact us
Call us at (800) 969-1940Available daily, 8 AM-9:30 PM ET