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      Help

      How can we help?

      Have you downloaded our mobile app yet?

      You’re not on the App yet? Well hold tight.

      Clearpay's App is free to download

      Welcome to an amazing new world where you can:

      • Browse the world’s best brands and services to your hearts content

      • Totally manage your account payments, card info and order history

      • Create Clearpay support tickets, for when you need a little help 

      • Clearpay it in-store with the Clearpay Card and take it home today

      And remember, if your phone has it then, super safe Fingerprint sign in makes your App time a dream.

      PLEASE KEEP YOUR APP UP TO DATE - HOW TO CHECK YOUR CURRENT VERSION

      ANDROID

      Go to PLAY store

      Clearpay App | Check app info

      Want to check version is minimum of 1.29

      Upgrade if you need to 

      APPLE

      Go to APP store

      Clearpay App | What’s new? Check version history

      Want to check version is minimum of 1.29

      Upgrade if you need to

      Contact us
      Submit a formGet help via email follow-up
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      Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. Ensure you can make repayments on time. You must be 18+ and a permanent UK resident (excl Channel Islands). Clearpay charges a £6 late fee for each late instalment and a further £6 if it’s still unpaid 7 days later. Late fees are capped at £6 for orders under £24 and the lower of £24 or 25% of the order value for orders over £24. Missed payments may affect your ability to use Clearpay in the future and your details may be passed onto a debt collection agency working on Clearpay's behalf. Clearpay is credit that is not regulated by the Financial Conduct Authority. T&Cs and other eligibility criteria apply at https://www.clearpay.co.uk/en-GB/terms-of-service .


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